Hello I followed the instruction from docs to install signoz

Question

Hello I followed the instruction from docs to install signoz in kuberntes I used different namespace signoz and different release name signoz dev I installed the example also using this Signoz has been installed properly I just change values of ingress only in values yaml file But I am facing error `something went wrong` The log of otel is below ```2022 08 19T04 48 22 427Z error clickhousetracesexporter writer go 101 Could not write a batch of spans kind exporter name clickhousetraces error code 81 message Database signoz traces doesn t exist src exporter clickhousetracesexporter writer go 101 2022 08 19T04 48 32 432Z error clickhousetracesexporter writer go 101 Could not write a batch of spans kind exporter name clickhousetraces error code 81 message Database signoz traces doesn t exist src exporter clickhousetracesexporter writer go 101 2022 08 19T04 48 42 430Z error clickhousetracesexporter writer go 101 Could not write a batch of spans kind exporter name clickhousetraces error code 81 message Database signoz traces doesn t exist src exporter clickhousetracesexporter writer go 101 2022 08 19T04 48 52 444Z error clickhousetracesexporter writer go 101 Could not write a batch of spans kind exporter name clickhousetraces error code 81 message Database signoz traces doesn t exist src exporter clickhousetracesexporter writer go 101 2022 08 19T04 49 02 443Z error clickhousetracesexporter writer go 101 Could not write a batch of spans kind exporter name clickhousetraces error code 81 message Database signoz traces doesn t exist src exporter clickhousetracesexporter writer go 101 2022 08 19T04 49 12 437Z error clickhousetracesexporter writer go 101 Could not write a batch of spans kind exporter name clickhousetraces error code 81 message Database signoz traces doesn t exist src exporter clickhousetracesexporter writer go 101 2022 08 19T04 49 22 438Z error clickhousetracesexporter writer go 101 Could not write a batch of spans kind exporter name clickhousetraces error code 81 message Database signoz traces doesn t exist src exporter clickhousetracesexporter writer go 101 Logs``` Also in UI there is no metrics section

Prashant Shahi · Answer

Hi < Mukesh Chaudhary> Can you list of all pods `kubectl n signoz get pods` can you also share the `overwrite values yaml`

Mukesh Chaudhary · Answer

kubectl n signoz get pods NAME READY STATUS RESTARTS AGE chi signoz cluster 0 0 0 1 1 Running 0 24h clickhouse operator 57959d7fd8 clmqb 2 2 Running 0 24h signoz dev alertmanager 0 1 1 Running 0 24h signoz dev frontend 69d97d7d69 lc9ht 1 1 Running 0 24h signoz dev otel collector 67f955bc75 4jz2k 1 1 Running 0 24h signoz dev otel collector metrics 97b946d78 vdctk 1 1 Running 1 24h signoz dev query service 0 1 1 Running 1 24h signoz dev zookeeper 0 1 1 Running 0 24h

Mukesh Chaudhary · Answer

I just changes ingress part only

Prashant Shahi · Answer

< Mukesh Chaudhary> That s strange `signoz traces` database should be created by OtelCollector s `clickhousetraces` exporter Works fine for me

Prashant Shahi · Answer

Can you share K8s and Helm version

Prashant Shahi · Answer

Also the signoz chart version

Mukesh Chaudhary · Answer

I have send yaml in private message

Prashant Shahi · Answer

< Mukesh Chaudhary> values yaml shared by you works for me Can you share K8s Helm and chart versions

Mukesh Chaudhary · Answer

```NAME NAMESPACE REVISION UPDATED STATUS CHART APP VERSION signoz dev signoz 5 2022 08 18 20 10 37 387887064 +0545 +0545 deployed signoz 0 2 5 0 10 2```

Prashant Shahi · Answer

Also share output of the following `kubectl version` `helm version`

Mukesh Chaudhary · Answer

```WARNING This version information is deprecated and will be replaced with the output from kubectl version short Use output=yaml|json to get the full version Client Version Major 1 Minor 24 GitVersion v1 24 0 GitCommit 4ce5a8954017644c5420bae81d72b09b735c21f0 GitTreeState clean BuildDate 2022 05 03T13 46 05Z GoVersion go1 18 1 Compiler gc Platform linux amd64 Kustomize Version v4 5 4 Server Version Major 1 Minor 21 GitVersion v1 21 6+rke2r1 GitCommit d921bc6d1810da51177fbd0ed61dc811c5228097 GitTreeState clean BuildDate 2021 10 28T16 49 09Z GoVersion go1 16 9b7 Compiler gc Platform linux amd64 WARNING version difference between client 1 24 and server 1 21 exceeds the supported minor version skew of + 1```

Mukesh Chaudhary · Answer

```version BuildInfo Version v3 9 3 GitCommit 414ff28d4029ae8c8b05d62aa06c7fe3dee2bc58 GitTreeState clean GoVersion go1 17 13 ```

Prashant Shahi · Answer

< Mukesh Chaudhary> tested with same versions of K8s and Helm No issues here

Prashant Shahi · Answer

It is possible that OtelCollector pod started before the clickhouse pod though there is init container to wait for it

Prashant Shahi · Answer

can you try to delete the exist otel collector pod ```kubectl n signoz delete pod signoz dev otel collector 67f955bc75 4jz2k```

Mukesh Chaudhary · Answer

thanks it s working now but its not showing anything in dashboard ```$ export HELM RELEASE=signoz dev $ export SIGNOZ NAMESPACE=signoz $ export HOTROD NAMESPACE=sample application $ curl sL <https github com SigNoz signoz raw main sample apps hotrod hotrod install sh|https github com SigNoz signoz raw main sample apps hotrod hotrod install sh> | bash namespace sample application configured configmap locust cm unchanged configmap scripts cm unchanged deployment apps hotrod unchanged service hotrod unchanged deployment apps locust master unchanged service locust master unchanged deployment apps locust slave unchanged Successfully deployed HotROD sample application```

Prashant Shahi · Answer

Refer to the K8s infra metrics guide <https signoz io docs tutorial kubernetes infra metrics |https signoz io docs tutorial kubernetes infra metrics >

Mukesh Chaudhary · Answer

Thank you for helping me < Prashant Shahi>