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When try to install SigNoz with install script, he...
# support
j
When try to install SigNoz with install script, here is the error ./install.sh 👋 Thank you for trying out SigNoz! 🌏 Detecting your OS ... 🔴 The containers didn't seem to start correctly. Please run the following command to check containers that may have errored out: sudo docker-compose -f ./docker/clickhouse-setup/docker-compose.yaml ps -a Please read our troubleshooting guide https://signoz.io/docs/install/troubleshooting/ or reach us for support in #help channel in our Slack Community https://signoz.io/slack ++++++++++++++++++++++++++++++++++++++++ 📨 Please share your email to receive support with the installation
p
@Jayanna Hallur Issue not reproducible from our end. Can you please share information abt the OS/Machine?
j
Linux.. Ubuntu
in AWS EC2
p
Did you face same issue for multiple retries?
j
yes.. tried 4 times.
I installed the docker, docker compose..
Is there a command to understand if some prerequirement is not met to install SigNoz?
p
Docker facing partial outage: https://www.dockerstatus.com
Retry after couple of hours and if the issue persists - let's look into it
Meanwhile, can you share versions of Ubuntu OS and docker/compose being used?
j
uname -a Linux qgravsplunkshctempea02 6.5.0-1024-aws #24~22.04.1-Ubuntu SMP Thu Jul 18 104312 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux
docker --version Docker version 27.2.1, build 9e34c9b
docker version Client: Docker Engine - Community Version: 27.2.1 API version: 1.47 Go version: go1.22.7 Git commit: 9e34c9b Built: Fri Sep 6 120810 2024 OS/Arch: linux/amd64 Context: default Server: Docker Engine - Community Engine: Version: 27.2.1 API version: 1.47 (minimum version 1.24) Go version: go1.22.7 Git commit: 8b539b8 Built: Fri Sep 6 120810 2024 OS/Arch: linux/amd64 Experimental: false containerd: Version: 1.7.22 GitCommit: 7f7fdf5fed64eb6a7caf99b3e12efcf9d60e311c runc: Version: 1.1.14 GitCommit: v1.1.14-0-g2c9f560 docker-init: Version: 0.19.0 GitCommit: de40ad0
docker compose version Docker Compose version v2.29.2
ps -aef | grep docker root 1300729 1 0 Sep11 ? 000233 /usr/bin/dockerd -H fd:// --containerd=/run/containerd/containerd.sock root 3341357 3296703 0 13:29 pts/0 000000 grep docker root@qgravsplunkshctempea02:~#
Installing in AWS EC2 instance..
docker compose -f docker/clickhouse-setup/docker-compose.yaml up -d WARN[0000] /root/signoz/deploy/docker/clickhouse-setup/docker-compose.yaml: the attribute 
version
is obsolete, it will be ignored, please remove it to avoid potential confusion [+] Running 0/10 ⠏ zookeeper-1 [⣿] 273.6MB / 273.6MB Pulling 20.0s ⠹ 1a639b39cb23 Downloading [==================================================>] 273.6MB/273.6MB 18.2s ⠏ clickhouse [⣿⣿⣿⣿⣿⣿⣿] 274.2MB / 274.2MB Pulling 20.0s ⠹ 4abcf2066143 Downloading [==================================================>] 3.409MB/3.409MB 18.3s ⠹ 3af65b374579 Downloading [==================================================>] 2.027MB/2.027MB 18.3s ⠹ 17436a3ce134 Downloading [==================================================>] 383B/383B 18.3s ⠹ 224245b490ea Downloading [==================================================>] 346B/346B 18.3s ⠹ ee4e83316e15 Downloading [==================================================>] 3.028kB/3.028kB 18.3s ⠹ a363168ac3a7 Downloading [==================================================>] 150B/150B 18.3s ⠹ ca1fd5ec779d Downloading [==================================================>] 268.8MB/268.8MB 18.3s Get "https://registry-1.docker.io/v2/": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers) root@qgravsplunkshctempea02:~/signoz/deploy#
same error
This outage looks like only for Azure cloud... I'm installing SigNoz in Amazon Cloud. Moreover, why installing docker locally will impact with this outage?
@Prashant Shahi
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