SigNoz is an open-source APM. It helps developers monitor their applications & troubleshoot problems, an open-source alternative to DataDog, NewRelic, etc.

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this is self-hosted signoz, when I try to test the email notification channel, show error

im having the same problem, i post it in <#C01HWUTP4HH|>, *Srikanth say signoz doesn't support non-tls email or something. you can check the signoz logs for the error btw.*

<https://signoz-community.slack.com/archives/C01HWUTP4HH/p1724814572169589>

<@U07H800QM5G> do ping me if u have any updates. because I been trying to resolve this and having no luck so far.

i tried to force signoz to ignore the tls feature and changing my snmp server settings. but no luck so far

<@U07KGNXB6CQ> I see, I haven’t resolve this one, will update to you later

<@U07H800QM5G> I did it by creating sacrificial gmail and set it up as an smtp host
<https://www.youtube.com/watch?v=kTcmbZqNiGw>

Hi <@U07KGNXB6CQ> have you facing this error ?  level=error ts=2024-09-05T09:51:52.789Z caller=api.go:808 component=api version=v1 msg=“API error” err=“server_error: ‘require_tls’ is true (default) but \“<http://smtp.gmail.com:465\|smtp.gmail.com:465\>” does not advertise the STARTTLS extension”

Im solved it,  change the port from 465 to 587, haha