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does signoz not collect logs from different namesp...
# support
a
does signoz not collect logs from different namespaces by default in a kubernetes cluster? i followed the kubernetes installation on gcp step by step and the cluster was live but could not see anything on the dashboard in logs for over 30 mins apps are on namespace default, while signoz was on namespace platform i found an old message here on slack where another user had the same issue but on the same namespace the issue resolved, wondering if there is a way to set logsCollection to work with different namespaces
current override-values.yaml
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global:
  storageClass: gce-resizable
  cloud: gcp

clickhouse:
  installCustomStorageClass: true
 
presets:
  logsCollection:
    enabled: true
    whitelist:
      enabled: true
      signozLogs: true
      namespaces:
        - default
        - test
        - platform
still no logs
s
Which version of charts are you using?
a
these are all of the chart versions
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helm repo list
NAME    URL                     
signoz  <https://charts.signoz.io>
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helm search repo signoz
NAME                            CHART VERSION   APP VERSION     DESCRIPTION                                       
signoz/signoz                   0.50.0          0.52.0          SigNoz Observability Platform Helm Chart          
signoz/signoz-otel-gateway      0.0.1           v0.0.16         A Helm chart for deploying SigNoz Opentelemetry...
signoz/alertmanager             0.5.2           0.5.0           The Alertmanager handles alerts for SigNoz.       
signoz/clickhouse               24.1.6          24.1.2          A Helm chart for ClickHouse                       
signoz/k8s-infra                0.11.10         0.88.0          Helm chart for collecting metrics and logs in K8s
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connect():FAILED Ping(<http://clickhouse_operator>:***@chi-my-release-clickhouse-cluster-0-0.platform.svc.cluster.local:8123/). Err: dial tcp: lookup chi-my-release-clickhouse-cluster-0-0.platform.svc.cluster.local on 169.254.169.254:53: no such host
should this be happening @Srikanth Chekuri? this seems like an external IP I have not set up the setup was followed step by step from here https://signoz.io/docs/install/kubernetes/gcp/
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helm version
version.BuildInfo{Version:"v3.15.4", GitCommit:"fa9efb07d9d8debbb4306d72af76a383895aa8c4", GitTreeState:"clean", GoVersion:"go1.22.6"}
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