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# support
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Slackbot
08/11/2022, 1:05 AM
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p
Pranay
08/11/2022, 2:44 AM
hey
@Raghu
If you are the one who installed SigNoz instance and logging in for the first time on the instance - you have to create an account first
Pranay
08/11/2022, 2:45 AM
If someone else has installed SigNoz and already created an account first, you have to ask him for an invite link
r
Raghu
08/11/2022, 2:51 AM
Thanks Pranay. I remember being able to log in before using podname. did that change?
p
Pranay
08/11/2022, 3:37 AM
i don't think you should be able to login without creating or if an admin created an account for you/invited you via link
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