Hi folk, We are trying to setup Email Alerting with SMTP configuration Mentioned as in below doc. https://signoz.io/docs/alerts-management/notification-channel/email/#configuring-alertmanager We are getting below Error During the setup. "level=error ts=2024-05-15T144342.032Z caller=api.go:808 component=api version=v1 msg="API error" err="server_error: invalid receiver type" can you please guide us here. cc: @Patel Bhavesh77, @shashank.jain@einfochips.com

I’ve been struggling with the Email setup for a couple of days now see my chat here https://signoz-community.slack.com/archives/C01HWQ1R0BC/p1715502118961299?thread_ts=1714979708.880799&cid=C01HWQ1R0BC

@Eugene Evenwel: Yes, we have tried with 587. But, it's didn't work.

hi folk any further suggestion ? @Prashant Shahi any input here ?

@Bhavesh Patel @Navneet Mishra We have added docs on how to set up SMTP configuration for email alert channel. https://signoz.io/docs/alerts-management/notification-channel/email/#configuring-alertmanager

Good afternoon, I have the same issue reported here. What I have observed is that the test request for both creating the alert channel and testing the alert notification makes a POST request to http://localhost:xxxx/api/v1/testChannel, which results in a 500 (Internal Server Error), making it impossible to pre-validate the configuration. Excluding the test for creating the channel and focusing on the creation of the alert, the logs from the alertmanager pod indicate the following: caller=email.go:78 integration=email msg="smtp_auth_username is not configured. Attempting to send email without authenticating" It should be noted that the environment variables were configured according to the documentation, and port 587 is being used.

@Laura Andrea Navas Diez which version of signoz are you using? Also, are you on Docker or Kubernetes?

it's kubernetes, version: '0.44.0'

helm chart version?

chart version: 0.42.0 app version: 0.46.0 eks version: 1.29 Do you know if version 0.42.1 fixes the issue or is it just to rule out version-related problems?

0.42.1

has the fixes for the testing the email alert.

ok thanks for your input let us check with 0.42.1

Thank you for your contributions! I solved the problem by upgrading to version 0.43.0 of SigNoz and also updated the Alertmanager image version to docker.io/signoz/alertmanager:0.23.5.

Hi Team, I am u sing version 0.45.3, still facing issue sending the mail invite. If we use port 587 below error is thrown, when used 465, no error is printed. Any suggestions?

"level":"ERROR","timestamp":"2024-07-17T12:08:53.301Z","caller":"auth/auth.go:134","msg":"failed to send email","error":"530 Authentication required","stacktrace":"<http://go.signoz.io/signoz/pkg/query-service/auth.inviteEmail|go.signoz.io/signoz/pkg/query-service/auth.inviteEmail>\n\t/home/runner/work/signoz/signoz/pkg/query-service/auth/auth.go:134\ngo.signoz.io/signoz/pkg/query-service/auth.Invite\n\t/home/runner/work/signoz/signoz/pkg/query-service/auth/auth.go:101\ngo.signoz.io/signoz/pkg/query-service/app.(*APIHandler).inviteUser\n\t/home/runner/work/signoz/signoz/pkg/query-service/app/http_handler.go:1676\ngo.signoz.io/signoz/pkg/query-service/app.(*APIHandler).RegisterRoutes.(*AuthMiddleware).AdminAccess.func66\n\t/home/runner/work/signoz/signoz/pkg/query-service/app/auth.go:120\nnet/http.HandlerFunc.ServeHTTP\n\t/opt/hostedtoolcache/go/1.21.11/x64/src/net/http/server.go:2136\ngo.signoz.io/signoz/ee/query-service/app.loggingMiddleware.func1\n\t/home/runner/work/signoz/signoz/ee/query-service/app/server.go:379\nnet/http.HandlerFunc.ServeHTTP\n\t/opt/hostedtoolcache/go/1.21.11/x64/src/net/http/server.go:2136\ngo.signoz.io/signoz/ee/query-service/app.(*Server).analyticsMiddleware-fm.(*Server).analyticsMiddleware.func1\n\t/home/runner/work/signoz/signoz/ee/query-service/app/server.go:534\nnet/http.HandlerFunc.ServeHTTP\n\t/opt/hostedtoolcache/go/1.21.11/x64/src/net/http/server.go:2136\ngo.signoz.io/signoz/ee/query-service/app.setTimeoutMiddleware.func1\n\t/home/runner/work/signoz/signoz/ee/query-service/app/server.go:565\nnet/http.HandlerFunc.ServeHTTP\n\t/opt/hostedtoolcache/go/1.21.11/x64/src/net/http/server.go:2136\ngo.signoz.io/signoz/pkg/query-service/app.LogCommentEnricher.func1\n\t/home/runner/work/signoz/signoz/pkg/query-service/app/server.go:360\nnet/http.HandlerFunc.ServeHTTP\n\t/opt/hostedtoolcache/go/1.21.11/x64/src/net/http/server.go:2136\ngithub.com/gorilla/mux.(*Router).ServeHTTP\n\t/home/runner/go/pkg/mod/github.com/gorilla/mux@v1.8.1/mux.go:212\ngo.signoz.io/signoz/ee/query-service/app.(*Server).createPublicServer.(*Cors).Handler.func2\n\t/home/runner/go/pkg/mod/github.com/rs/cors@v1.11.0/cors.go:289\nnet/http.HandlerFunc.ServeHTTP\n\t/opt/hostedtoolcache/go/1.21.11/x64/src/net/http/server.go:2136\ngo.signoz.io/signoz/ee/query-service/app.(*Server).createPublicServer.CompressHandler.CompressHandlerLevel.func3\n\t/home/runner/go/pkg/mod/github.com/gorilla/handlers@v1.5.1/compress.go:141\nnet/http.HandlerFunc.ServeHTTP\n\t/opt/hostedtoolcache/go/1.21.11/x64/src/net/http/server.go:2136\nnet/http.serverHandler.ServeHTTP\n\t/opt/hostedtoolcache/go/1.21.11/x64/src/net/http/server.go:2938\nnet/http.(*conn).serve\n\t/opt/hostedtoolcache/go/1.21.11/x64/src/net/http/server.go:2009"}

Where I have to place???

- name: ALERTMANAGER_SMTP_FROM
              value: <>
            - name: ALERTMANAGER_SMTP_HOST
              value: <>
            - name: ALERTMANAGER_SMTP_PORT
              value: <>
            - name: ALERTMANAGER_SMTP_AUTH_USERNAME
              value: <>
            - name: ALERTMANAGER_SMTP_AUTH_PASSWORD
              valueFrom:
                secretKeyRef:
                  name: email-mdp
                  key: SMTP_AUTH_PASSWORD

@Ileo Refer here: https://signoz.io/docs/alerts-management/notification-channel/email/#kubernetes