Hi :wave: I've noticed that my team's trace data ...
# support
m
Hi 👋 I've noticed that my team's trace data completely dropped off as of March 12. Other data still seems to be coming in - logs, latency, db calls, etc. Any ideas on what might be the root cause of this, or how to troubleshoot? For reference, we're using
v0.28.0
and are self-hosted.
n
please check your retention settings https://signoz.io/docs/userguide/retention-period/
m
I don't think this is a retention issue - the data exists before the 12th, but not after.
I'd imagine a retention issue would show a drop in data from before a set period
bump
s
It's strange. Do you see any errors in collector or clickhouse containers?