Hi :wave: I've noticed that my team's trace data ...
# supportm
Matt Campo
04/11/2024, 2:17 PMHi 👋 I've noticed that my team's trace data completely dropped off as of March 12. Other data still seems to be coming in - logs, latency, db calls, etc. Any ideas on what might be the root cause of this, or how to troubleshoot? For reference, we're using
v0.28.0n
nitya-signoz
04/12/2024, 4:34 AMplease check your retention settings https://signoz.io/docs/userguide/retention-period/
m
Matt Campo
04/12/2024, 8:40 PMI don't think this is a retention issue - the data exists before the 12th, but not after.
Matt Campo
04/12/2024, 8:40 PMI'd imagine a retention issue would show a drop in data from before a set period
Matt Campo
04/16/2024, 1:35 PMbump
s
Srikanth Chekuri
04/16/2024, 6:02 PMIt's strange. Do you see any errors in collector or clickhouse containers?
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