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# support
s
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s
Are you sending the traces to agent?
a
I am not sure what this means, can you please explain better ?
s
The processors are added to the "otel-agent". However, if the traces are no sent to this agent but instead to another deployment then it will not filter because that deployment doesn't have the processor.
a
we send the traces to http://signoz-otel-collector.platform.svc.cluster.local:4318/v1/traces, seems its the otel-collector
s
Yes, so you are not sending it to the agent but to the main collector deployment. Please add the config to the collector which is receiving the trace data.
a
thank you, it worked