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#support
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# support
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Diego Ananias

01/30/2024, 2:10 PM
$ ./install.sh 👋 Thank you for trying out SigNoz! 🟡 Running installer with non-sudo permissions. In case of any failure or prompt, please consider running the script with sudo privileges. 🌏 Detecting your OS ... 🐳 Starting Docker ... System has not been booted with systemd as init system (PID 1). Can't operate. Failed to connect to bus: Host is down Starting docker service System has not been booted with systemd as init system (PID 1). Can't operate. Failed to connect to bus: Host is down 🔴 The containers didn't seem to start correctly. Please run the following command to check containers that may have errored out: docker-compose -f ./docker/clickhouse-setup/docker-compose.yaml ps -a Please read our troubleshooting guide https://signoz.io/docs/install/troubleshooting/ or reach us for support in #help channel in our Slack Community https://signoz.io/slack ++++++++++++++++++++++++++++++++++++++++ Anyone knows this error and how could i fix it?
docker run -it --rm signoz/troubleshoot checkEndpoint --endpoint=172.17.0.1:4317 2024-01-30T142446.644Z INFO troubleshoot/main.go:28 STARTING! 2024-01-30T142446.645Z INFO checkEndpoint/checkEndpoint.go:41 checking reachability of SigNoz endpoint Error: not able to send data to SigNoz endpoint ... rpc error: code = Unavailable desc = connection error: desc = "transport: Error while dialing dial tcp 172.17.0.14317 connect: connection refused" Usage: signoz checkEndpoint [flags] Examples: checkEndpoint -e localhost:4317 Flags: -e, --endpoint string URL to SigNoz with port -h, --help help for checkEndpoint
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Ankit Nayan

01/31/2024, 7:28 AM
I don't think signoz is installed correctly. Can you run the below command and paste output?
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docker ps
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