I’m facing an issue where some of my services are ...
# support
r
I’m facing an issue where some of my services are not showing up in Signoz’s service list (though not all are affected. These services use identical otel library files.) To address this, I’ve undertaken several troubleshooting steps: 1. I captured network packets with tcpdump, confirming that the service data reaches otel-collector at port 4317. 2. In the otel-collector, I’ve set the OTEL_TRACES_EXPORTER to console. 3. I’ve attempted to activate debug logging in otel-collector’s configmap (though I’m not sure if I placed it correctly. )
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telemetry:
  metrics:
    address: 0.0.0.0:8888
    level: detailed
  logs:
    level: "debug"
Despite these measures, I’m still unable to view the service data in the pod logs. I’m seeking advice on additional troubleshooting steps I might pursue.
v
Which instrumentation library are you using?
r
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<http://go.opentelemetry.io/otel/sdk|go.opentelemetry.io/otel/sdk> v1.18.0
We are using this version
signoz 0.34.1
How can I confirm that the telemetry data has been received by the Signoz Otel Collector?