My app_backend is running inside docker container on shared network (clickhouse_setup_default) and i could ping

otel-collector

from inside my app_backend container but the service is not being created and no tracing data is exported. I have tried almost everything and not sure what could be the issue tried both gprc and http port for export url and also with out

/v1/traces

exportUrls tried

otel-collector:4318/v1/traces

otel-collector:4317/v1/traces

otel-collector:4318

otel-collector:4317

<http://172.18.0.6:4318/v1/traces>

while

172.18.0.6

is ip of the signoz-otel-collector container.

I have the same issue. Check the log of the Signoz-otel-collector container. You might see the error. In my case, the error is

"error": "clickhouse: dateTime overflow. timestamp must be between 1925-01-01 00:00:00 and 2283-11-11 00:00:00"}

Just to clear for future viewer in my case the issue was this Signoz containers run on network

clickhouse-setup-default

which comes from docker-compose spec that your network is created with project name (i.e directory name) suffixed with -default. And my app containers were running on network

my-app-name-default

so i had to run all of these on same network. I created an external network and added them to all services of docker-compose.yml in Signoz as well as my app's docker compose services. In such case they no more create and join default network and containers are able to communicate with each other over docker network. This resolved issue for me.