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# support
n

Naman Jain

08/13/2023, 2:20 PM
we have enabled signoz in our env and we want to export logs, metrics and traces of out kubernetes deployment application to signoz context: we have used signoz side car approach and also tested the troubleshotting guide the setup of signoz is done correctly as per below ss by using troubleshooting guide the log is showing that it has sent data successfully to signoz, but in the signoz dashboard we are not able to see any of the services. attached 3rd SS for the same need urgent help for this as we require to enable signoz in multiple prod account by next week. cc: @Sanket Jaiswal
s

Srikanth Chekuri

08/13/2023, 2:23 PM
Do you see any error in signoz collector logs?
n

Naman Jain

08/13/2023, 2:24 PM
could not find any erros
s

Srikanth Chekuri

08/13/2023, 2:25 PM
Can you help us understand better how did you instrument and configure your applications to send data to SigNoz?
n

Naman Jain

08/13/2023, 2:26 PM
we have enabled a sample pod now for testing the data
using the above DOC we have created a sample pod to send data to signoz the logs of the pod i can find is
s

Srikanth Chekuri

08/13/2023, 2:32 PM
Are you sure you configured the collector to export to SigNoz other than logging?
n

Naman Jain

08/13/2023, 2:34 PM
we are using otel collector to export the metrics as well
s

Srikanth Chekuri

08/13/2023, 2:35 PM
No, my question was, does the sidecar collector export the data to SigNoz? It must have a 
otlp
exporter that sends data to SigNoz?
By 
logging
, I meant the collector has a 
logging
exporter which write the traces, metrics, logs to stdout for debugging purpose.
You must configure the 
otlp
exporter to send data to SigNoz
n

Naman Jain

08/13/2023, 2:37 PM
Copy code
in the sidecar config we have used otlp exporter enabled

service:
      pipelines:
        traces:
          receivers: [otlp]
          processors: [batch]
          exporters: [logging, otlp]
        metrics:
          receivers: [otlp]
          processors: [batch]
          exporters: [logging, otlp]
s

Srikanth Chekuri

08/13/2023, 2:38 PM
What is the endpoint of the 
otlp
exporter and share the logs of sidecar collector.
n

Naman Jain

08/13/2023, 2:39 PM
Copy code
2023-08-13T13:22:20.967Z	info	fileconsumer/file.go:192	Started watching file	{"kind": "receiver", "name": "filelog/k8s", "data_type": "logs", "component": "fileconsumer", "path": "/var/log/pods/signoz_signoz-alertmanager-0_3e6c7486-a0e6-4a8d-9df7-bc5582d92f2c/signoz-alertmanager/605.log"}
2023-08-13T13:27:26.968Z	info	fileconsumer/file.go:192	Started watching file	{"kind": "receiver", "name": "filelog/k8s", "data_type": "logs", "component": "fileconsumer", "path": "/var/log/pods/signoz_signoz-alertmanager-0_3e6c7486-a0e6-4a8d-9df7-bc5582d92f2c/signoz-alertmanager/606.log"}
2023-08-13T13:32:41.966Z	info	fileconsumer/file.go:192	Started watching file	{"kind": "receiver", "name": "filelog/k8s", "data_type": "logs", "component": "fileconsumer", "path": "/var/log/pods/signoz_signoz-alertmanager-0_3e6c7486-a0e6-4a8d-9df7-bc5582d92f2c/signoz-alertmanager/607.log"}
2023-08-13T13:37:50.966Z	info	fileconsumer/file.go:192	Started watching file	{"kind": "receiver", "name": "filelog/k8s", "data_type": "logs", "component": "fileconsumer", "path": "/var/log/pods/signoz_signoz-alertmanager-0_3e6c7486-a0e6-4a8d-9df7-bc5582d92f2c/signoz-alertmanager/608.log"}
2023-08-13T13:42:57.967Z	info	fileconsumer/file.go:192	Started watching file	{"kind": "receiver", "name": "filelog/k8s", "data_type": "logs", "component": "fileconsumer", "path": "/var/log/pods/signoz_signoz-alertmanager-0_3e6c7486-a0e6-4a8d-9df7-bc5582d92f2c/signoz-alertmanager/609.log"}
s

Srikanth Chekuri

08/13/2023, 2:41 PM
Did you generate any traffic to pet clinic application to produce any telemetry?
n

Naman Jain

08/13/2023, 2:41 PM
yes generated traffic manually by giving curl req to api
s

Srikanth Chekuri

08/13/2023, 2:43 PM
Can you confirm if the auto-instrumentation step for petclinic step is also done?
n

Naman Jain

08/13/2023, 2:44 PM
yes we followed that approach previously latter on we moved to side car approach
if available can we connect in a call?
s

Srikanth Chekuri

08/13/2023, 2:45 PM
The auto instrumentation is separate from the collector deployment.
Send me huddle
s

Sanket Jaiswal

08/14/2023, 2:50 AM
Thanks @Srikanth Chekuri for quick response help🙌
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