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# support
s
This message was deleted.
s
Have you managed to find anything?
a
Hi @Srikanth Chekuri Thanks for checking in. No luck yet. We have tried the following. In
nginx-config
, we have tried using:
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"otel-collector.opentelemetry-operator-system:14250"
and also
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"otel-collector.opentelemetry-operator-system:14268"
We have confirmed that
/usr/local/lib/libjaegertracing_plugin.so
exists. I think we need to troubleshoot nginx and whether it is in fact initializing the
opentracing-tracer-config
I do not see anything in the nginx logs that indicates that tracing initialized. It would also be good to confirm whether
jaeger.protocols.grpc
or`jaeger.protocols.thrift_http` connections are being received at the
otel-collector
s
The collector itself doesn’t provide any connection related metrics as of now. There is also OpenTelemetry support for nginx so may be try using the OTLP receiver directly instead of relying on OpenTracing+Jaeger endpoint.
a
Thanks. We'll look into OpenTelemetry support for nginx and report back.