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#support
Title
# support
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Jamshedkhon Akobirov

04/26/2023, 9:13 AM
image.png
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Syed Muhammad Hassan

04/26/2023, 8:03 PM
show the output of docker ps
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Jamshedkhon Akobirov

04/27/2023, 4:26 AM
image.png
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Syed Muhammad Hassan

04/27/2023, 4:39 AM
as per this image your containers are running. you can open browser and type http://localhost:3301
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Jamshedkhon Akobirov

04/27/2023, 4:40 AM
those docker containers are running in server
not in my local machine
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Syed Muhammad Hassan

04/27/2023, 4:41 AM
so you can type ip of your server instead of localhost
also check any firewalld, iptables rules, or security group in case of ec2
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Jamshedkhon Akobirov

04/27/2023, 4:42 AM
is there any default firewall on GCP
I have installed signoz on gcp instance
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Syed Muhammad Hassan

04/27/2023, 4:43 AM
i worked on aws, i can tell from aws perspective. yes definitely there is a default security group in aws, if we do not allow ports, connection will not work
gcp also has must this kind of rules
you need to allow all the ports used by signoz
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Jamshedkhon Akobirov

04/27/2023, 4:44 AM
ok, thanks. I will check, if nothing changes I will write again😅
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Syed Muhammad Hassan

04/27/2023, 4:44 AM
ok 👍
try to telnet from your local to server ip, see if connection is established
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