Hi Can anyone tell what is the reason of getting missing spa

Question

Hi Can anyone tell what is the reason of getting missing spans I don t find any detail in the link too <https signoz io docs userguide traces missing spans>

Bhuwan Kaushik · Answer

< Pranay> I am still not clear on missing spans Can any one guide on this

Ankit Nayan · Answer

< Bhuwan Kaushik> It might be due to sampling Do you do some sampling before sending to SigNoz otel collectors at SigNoz or agents not sending all spans due to high load

Ankit Nayan · Answer

< Bhuwan Kaushik> how many spans s are you sending to SigNoz

Ankit Nayan · Answer

3rd reason could be you are viewing the spans in UI before a trace is complete This is usually the case with long running request background jobs async services How much time do you see a trace take when it has no missing spans Probably check for an older data like 1hr 6hr ago

Bhuwan Kaushik · Answer

Thank < Ankit Nayan> will check on this