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#support
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# support
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Sindhu S

03/17/2023, 6:35 PM
hi, I have installed signoz locally via Docker compose on m1 mac. All services are up and running. Able to access the frontend, however XHR call on /signup is pending, I don't see it in the Logs of the frontend docker also. How can I fix this?
2023-03-18 00:11:39 172.18.0.1 - - [17/Mar/2023:18:41:39 +0000] "POST /api/v1/register HTTP/1.1" 499 0 "<http://localhost:3301/signup>" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36" "-"
I see this in the Docker frontend logs
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Srikanth Chekuri

03/18/2023, 2:27 AM
This is unexpected, are you sure all the services are running?
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Sindhu S

03/18/2023, 5:24 AM
Copy code
🟡 Starting the SigNoz containers. It may take a few minutes ...

[+] Running 9/9
 ⠿ Container load-hotrod                                Running                                                                                                                                                                                                                                                               0.0s
 ⠿ Container hotrod                                     Running                                                                                                                                                                                                                                                               0.0s
 ⠿ Container zookeeper-1                                Running                                                                                                                                                                                                                                                               0.0s
 ⠿ Container clickhouse                                 Healthy                                                                                                                                                                                                                                                               0.6s
 ⠿ Container query-service                              Healthy                                                                                                                                                                                                                                                               1.2s
 ⠿ Container clickhouse-setup-otel-collector-metrics-1  Running                                                                                                                                                                                                                                                               0.0s
 ⠿ Container clickhouse-setup-alertmanager-1            Running                                                                                                                                                                                                                                                               0.0s
 ⠿ Container frontend                                   Running                                                                                                                                                                                                                                                               0.0s
 ⠿ Container clickhouse-setup-otel-collector-1          Running                                                                                                                                                                                                                                                               0.0s
Copy code
(base) ➜  deploy git:(main) docker-compose -f docker/clickhouse-setup/docker-compose.yaml up -d
[+] Running 9/9
 ⠿ Container hotrod                                     Running                                                                                                                                                                                                                                                               0.0s
 ⠿ Container zookeeper-1                                Running                                                                                                                                                                                                                                                               0.0s
 ⠿ Container load-hotrod                                Running                                                                                                                                                                                                                                                               0.0s
 ⠿ Container clickhouse                                 Healthy                                                                                                                                                                                                                                                               0.6s
 ⠿ Container clickhouse-setup-otel-collector-metrics-1  Running                                                                                                                                                                                                                                                               0.0s
 ⠿ Container query-service                              Healthy                                                                                                                                                                                                                                                               1.1s
 ⠿ Container clickhouse-setup-otel-collector-1          Running                                                                                                                                                                                                                                                               0.0s
 ⠿ Container clickhouse-setup-alertmanager-1            Running                                                                                                                                                                                                                                                               0.0s
 ⠿ Container frontend                                   Running                                                                                                                                                                                                                                                               0.0s
(base) ➜  deploy git:(main)
Looks like everything is up and running fine
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Srikanth Chekuri

03/18/2023, 7:44 AM
What do query-service logs show?
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Sindhu S

03/18/2023, 11:53 AM
Looks like there is some kind of panic runtime error. I feel like there is some configuration conflict with my existing clickhouse containers. Not sure about this.
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Srikanth Chekuri

03/18/2023, 12:34 PM
It’s unable to connect to ClickHouse. Please make sure it’s running available for connections.
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Sindhu S

03/18/2023, 2:26 PM
There are two
clickhouse-*
which of these is it trying to connect to?
also what port does clickhouse need to be running on?
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Srikanth Chekuri

03/18/2023, 2:28 PM
Those
clickhouse-setup-*
are not ClickHouse instances, they are collector instances. Clickhouse runs on 9000/8123 for native/http interface.
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Sindhu S

03/23/2023, 4:19 PM
Thanks, I manually started clickhouse container and then all other containers were able to run. Pressing ▶️ button against the existing signoz docker container in Docker Desktop app starts containers hapazhardly I think? Starting Signoz via docker-compose command in terminal, starts up all containers in the order they need to be I guess?
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Srikanth Chekuri

03/23/2023, 6:10 PM
Yes
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