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# supports
Slackbot
03/17/2023, 12:05 PMThis message was deleted.
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Ankit Singhal
03/17/2023, 12:07 PMEven
signoz-k8s-infra-otel-deploymentsignoz-otel-collector:4317Ankit Singhal
03/17/2023, 12:07 PMError Logs
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2023-03-17T11:15:16.687Z warn zapgrpc/zapgrpc.go:195 [core] [Channel #5 SubChannel #6] grpc: addrConn.createTransport failed to connect to {
"Addr": "signoz-otel-collector:4317",
"ServerName": "signoz-otel-collector:4317",
"Attributes": null,
"BalancerAttributes": null,
"Type": 0,
"Metadata": null
}. Err: connection error: desc = "transport: Error while dialing dial tcp 172.20.53.203:4317: connect: connection refused" {"grpc_log": true}Ankit Singhal
03/17/2023, 12:07 PMPls help me to fix this
Ankit Singhal
03/17/2023, 12:08 PMcc: @Pranay @Ankit Nayan
Ankit Singhal
03/17/2023, 12:08 PMI have tried troubleshoot steps as well and it is able to establish the connection with collection on same URL which I have mentioned in my code config
Ankit Singhal
03/17/2023, 12:12 PMLet me know if you need more details from my details
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nitya-signoz
03/17/2023, 12:14 PM@Prashant Shahi can help with this.
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Ankit Singhal
03/17/2023, 12:30 PMHi @Prashant Shahi let me know if you need more details on the same
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Prashant Shahi
03/17/2023, 1:36 PMHey @Ankit Singhal can you check the status of signoz-otel-collector? Logs and pod status would be helpful.
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Ankit Singhal
03/17/2023, 1:51 PMBoth of them are running. It is working on http port which is 4318. But grpc endpoint is not working.
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Prashant Shahi
03/17/2023, 2:23 PMfound anything in signoz otel-collector logs?
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Ankit Singhal
03/17/2023, 2:25 PMNope. It is not getting any logs
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Prashant Shahi
03/17/2023, 2:26 PMHave you updated otel-collector config?
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Ankit Singhal
03/17/2023, 2:46 PMYup. The same config is working on docker container
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Prashant Shahi
03/20/2023, 5:51 AMcan you share the updated config?
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