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# support

Slackbot

03/01/2023, 3:01 PM

This message was deleted.

nitya-signoz

03/01/2023, 3:03 PM

You will have to use the SDK https://github.com/open-telemetry/opentelemetry-python/tree/main/docs/examples/logs

nitya-signoz

03/01/2023, 3:04 PM

Or If your application is running in docker or k8s, then logs emitted to stdout will be collected by signoz

Muhammed Hussein Karimi

03/01/2023, 3:05 PM

I'm in k8s and other logs are collecting except this app

Muhammed Hussein Karimi

03/01/2023, 3:06 PM

I think something are wrong with my log structure

Muhammed Hussein Karimi

03/01/2023, 3:08 PM

Or with my configuration

Muhammed Hussein Karimi

03/01/2023, 3:12 PM

@nitya-signoz What can I do to fix that?

nitya-signoz

03/01/2023, 3:14 PM

If you logs are getting printed to stdout then it will be collected, did you try to filter in the UI

Muhammed Hussein Karimi

03/01/2023, 3:14 PM

yes

Muhammed Hussein Karimi

03/01/2023, 3:15 PM

nothing shows in the SigNoz dashboard after filtering

Muhammed Hussein Karimi

03/01/2023, 3:56 PM

Copy code

{
  "written_at": "2023-03-01T15:56:00.206Z",
  "written_ts": 1677686160206573000,
  "msg": "",
  "type": "log",
  "logger": "fastapi-request-logger",
  "thread": "MainThread",
  "level": "INFO",
  "module": "implementation",
  "line_no": 35,
  "span_id": "176794658234006051",
  "trace_id": "227587342002673840811008499138396058579",
  "correlation_id": "272ba70209901ac67929a2595244ce13"
}

Muhammed Hussein Karimi

03/01/2023, 3:56 PM

here is the sample log

Muhammed Hussein Karimi

03/01/2023, 4:11 PM

@nitya-signoz

Muhammed Hussein Karimi

03/04/2023, 2:56 PM

I have removed trace_id and span_id from logs but I'm not able to see logs in signoz

Muhammed Hussein Karimi

03/04/2023, 2:57 PM

@nitya-signoz

nitya-signoz

03/05/2023, 3:42 PM

Can you check if by any change if the namespace where you have deployed the above application is excluded in the otel collector config file receiver ?

Muhammed Hussein Karimi

03/05/2023, 8:55 PM

Copy code

- type: filter
              id: remove_some_logs
              expr: 'resource["k8s.namespace.name"] matches "(^stage-.*$)" and resource["k8s.namespace.name"] != "stage-this-project"'
              drop_ratio: 1.0

Muhammed Hussein Karimi

03/05/2023, 8:56 PM

stage-this-project is the name of the namespace

Muhammed Hussein Karimi

03/05/2023, 8:56 PM

I think this filter is not making problems

nitya-signoz

03/06/2023, 5:18 AM

It shouldn’t cause any issue, but try removing it?

nitya-signoz

03/06/2023, 5:19 AM

or if there is something else.

Muhammed Hussein Karimi

03/06/2023, 5:22 AM

I will check But there are no other drop filters If I remove that my storage will become 100% full

nitya-signoz

03/06/2023, 5:22 AM

Got it then try deploying in some other namesapce ?

Muhammed Hussein Karimi

03/06/2023, 6:58 AM

I will test that

Muhammed Hussein Karimi

03/06/2023, 7:27 AM

I changed the namespace but problem persist

Muhammed Hussein Karimi

03/07/2023, 10:56 AM

@nitya-signoz

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SigNoz is an open-source APM. It helps developers monitor their applications & troubleshoot problems, an open-source alternative to DataDog, NewRelic, etc.