#general
Title
# general
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prasanth kumar
03/01/2023, 12:25 PMI haved setup the signoz with opentelemetry on kubernetes cluster, Installed the Opentelemetry collector, opentelemetry collector, and signoz. But not getting the traces on the signoid dashboard.
Can anybody help me in this?
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Srikanth Chekuri
03/02/2023, 12:30 AMThis is vauge. Please provide some context to help people to help you with troubleshooting. How did you configure the SDK? What language/framework are you using? What do the logs show? The more context the better.
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prasanth kumar
03/02/2023, 5:55 AMI installed the opentelemetry-collector helm chart
and opentelemetry-operator for collecting the metrics,logs and traces.
Then I followed this https://signoz.io/docs/install/kubernetes/aws/ blog, and installed the signoz/signoz helm chart.
And I also added instrumentation.opentelemetry.io/inject-nodejs: "true" to all the deployments.
To auto instrumenting the node JS application,
Is the pods and the opentelemetry operator should be on the same namespace? or there anything I need to configure in signoz to collect the OLTP metrics,logs and tracing?
In the dashboard there are no services visible
@Srikanth Chekuri
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Srikanth Chekuri
03/02/2023, 6:55 AMDid you configure the operator to send the data to SigNoz?
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prasanth kumar
03/02/2023, 8:01 AMNo what are the things to configure in opentelemetry operator?
I just used the default helm chart values @Srikanth Chekuri bro
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Srikanth Chekuri
03/02/2023, 8:03 AMno worries bro, you need to set the
OTEL_EXPORTER_OTLP_ENDPOINTp
prasanth kumar
03/02/2023, 9:13 AMOkay thank you @Srikanth Chekuri I have added the same and replaced the OTEL_EXPORTER_OTLP_ENDPOINT with the service name and port.
Do we need to add the operator and signoz on the same namespace where the deployments are present?
Can you send the exact annotation that need to add to the deployment files which is present in other namespace
Because still not getting any metrics
Hello @Srikanth Chekuri, this is the error found in the signoz otel agent
{"kind": "exporter", "data_type": "logs", "name": "otlp", "error": "rpc error: code = Unavailable desc = connection error: desc = \"transport: Error while dialing dial tcp 172.20.8.1944317 connect: connection refused\"", "interval": "29.487567842s"}
@Vishal Sharma bro can you please check?
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Srikanth Chekuri
03/02/2023, 11:27 AMIt says the exporter can’t establish the connection. Please configure with the correct endpoint.
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prasanth kumar
03/02/2023, 11:42 AM@Srikanth Chekuri bro I have used this as endpoint
opentelemetry-collector.monitoring.svc.cluster.local:4318
opentelemetry-collector:4318
http://opentelemetry-collector:4318
I have tried all the above three ways to connect
@Srikanth Chekuri bro , do we need to add anything to the code?
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Srikanth Chekuri
03/02/2023, 1:55 PMno bro, you don’t need to add anything to the code. I don’t think you are setting the endpoint correctly. the above urls you shared don’t appear to be correct. Are these the signoz namespace collector endpoints?
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prasanth kumar
03/03/2023, 4:39 AMyes @Srikanth Chekuri bro signoz is deployed on monitoring namespace
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