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# support

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01/19/2023, 8:47 PM

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Vishal Sharma

01/20/2023, 5:46 AM

@Prashant Shahi

Prashant Shahi

01/20/2023, 6:17 AM

@Jake Most likely firewall issue on your end. Make sure to allow 3301 port and verify the following curl command returns signoz version.

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curl localhost:3301/api/v1/version

^ try this first and followed by another one replacing localhost with your exposed endpoint (public/private)

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