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# support

Slackbot

01/03/2023, 8:07 AM

This message was deleted.

Pranay

01/03/2023, 8:28 AM

can you try including a longer time by changing the time in top right corner?

nitya-signoz

01/03/2023, 8:47 AM

Are you using the default config for collecting docker container logs or you are using your own config for filelog_receiver ?

Srinivasan Manikantan

01/03/2023, 8:58 AM

Nope, same ..

Srinivasan Manikantan

01/03/2023, 8:58 AM

i am using the my own config

Srinivasan Manikantan

01/03/2023, 8:59 AM

the collector is registering successfully

nitya-signoz

01/03/2023, 9:02 AM

Got the issue, please parse the timestamp as well from your logs using time parser https://github.com/open-telemetry/opentelemetry-collector-contrib/blob/main/pkg/stanza/docs/operators/time_parser.md Examples :- https://github.com/SigNoz/signoz/blob/57d28be9f5ce8b8b1f8c1d8452f939c24a681251/deploy/docker/clickhouse-setup/otel-collector-config.yaml#L11 https://github.com/SigNoz/logs-benchmark/blob/5c1990d8637beee6326dbcb6f376ed268f540246/signoz/signoz-client/otel-collector-config.yaml#L18

Srinivasan Manikantan

01/03/2023, 9:18 AM

@nitya-signoz will try and tell you

Srinivasan Manikantan

01/03/2023, 11:13 AM

Thanks @nitya-signoz its working, So timestamp is a mandatory field for log collector 😉

👍 1

nitya-signoz

01/03/2023, 11:14 AM

Right.

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