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# support

Slackbot

12/19/2022, 4:57 AM

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Pranay

12/19/2022, 5:58 AM

@Vishal Sharma Do you have more insights on this?

ack 1

nitya-signoz

12/19/2022, 10:18 AM

Hi, is this a sample application that you are trying to run or a production application to which you are trying to add instrumentation ?

Vishal Sharma

12/19/2022, 10:22 AM

@Rahul Mahale Did you specific

OTEL_EXPORTER_OTLP_ENDPOINT

as signoz endpoint?

Rahul Mahale

12/19/2022, 10:24 AM

Yes, The env variable looks like this and it is accessible too.

Copy code

echo $OTEL_EXPORTER_OTLP_ENDPOINT
signoz-otel-collector.platform.svc.cluster.local:4318

Rahul Mahale

12/19/2022, 10:25 AM

Copy code

telnet signoz-otel-collector.platform.svc.cluster.local 4318
Trying 172.20.109.100...
Connected to signoz-otel-collector.platform.svc.cluster.local.
Escape character is '^]'.

Rahul Mahale

12/19/2022, 10:26 AM

@Vishal Sharma anything else I am missing ?

Vishal Sharma

12/19/2022, 10:28 AM

@Rahul Mahale Can you please share more logs related to opentelemetry when you start your app?

Rahul Mahale

12/19/2022, 10:28 AM

sure.

Rahul Mahale

12/19/2022, 10:33 AM

DMed you log file

👍 1

Vishal Sharma

12/19/2022, 10:35 AM

I see that some of the instrumentations failed to intialize:

WARN -- : Instrumentation: OpenTelemetry:Instrumentation:ActiveModelSerializers failed to install

I will try to instrument myself and get back to you

Rahul Mahale

12/19/2022, 10:36 AM

thanks

Vishal Sharma

12/19/2022, 10:44 AM

I was able to instrument after I followed same steps as mentioned in doc: https://signoz.io/blog/opentelemetry-ruby/

Rahul Mahale

12/19/2022, 10:45 AM

Interesting.

Rahul Mahale

12/19/2022, 10:45 AM

do you have few minutes to join on screenshare call ?

🆗 1

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SigNoz is an open-source APM. It helps developers monitor their applications & troubleshoot problems, an open-source alternative to DataDog, NewRelic, etc.