Hello Team,
Even though metrics are recorded and I see Total 0-816 Active with 4.4M Samples in metric overview.
Once I try to open it with Explorer, I get
Aw snap 😕 Something went wrong. Please try again or contact support.
And this is happening for all the metrics
Can someone please help me regarding this.
I'm attaching the screenshot as well
k
Kieran Pilkington
08/11/2025, 7:17 AM
Which version are you using (top left when sidebar is expanded)? I notice the metric you're trying to search for has underscores (along with the metric list), whereas recent versions have migrated to using
.
for separators. If you have upgraded from a version prior to v0.89.0, you will have needed to run the migrations to convert all currently and historical data (see https://signoz.io/docs/operate/migration/upgrade-0.88). If you haven't done this (which looks to be the case), it could explain why you are seeing this error.
SigNoz is an open-source APM. It helps developers monitor their applications & troubleshoot problems, an open-source alternative to DataDog, NewRelic, etc.