Hi Team, i am using signoz helm version 0.60.0, for trcaes with 9000 spans, page is crashing, how to fix this?

Hey @Srinivas M , is the page crashing or the signoz pod is getting

OOM Killed

can you please confirm this.

no resource issue, page gets stuck and crashes

i see you are using a very older version of signoz, since then we released a new better version for trace details page - https://signoz.io/blog/traces-without-limits/ , you can try upgrading to https://github.com/SigNoz/signoz/releases/tag/v0.72.0 for the newer experience which is capable of loading a million spans without issue

if i upgrade to new version will there be any data loss ?

there shouldn't be any data loss in the upgrades, https://signoz.io/docs/operate/migration/ make sure to check here what migrations / precautions to be taken before upgrades .

ok

let me know if stuck anywhere in the process 🙂

how to backup pvc

Hey @Srinivas M

You need to run these migration scripts step by step. For example, if you are currently on

0.60.0

and want to migrate to

0.76.0

, you need to run the migration script for

0.64.0

first, and then

0.70.0

, and finally

0.76.0

i need to update to latest signoz version

@Srinivas M [CAUTION]: this refers to the app version 76 not the helm chart version and post this do smaller jump upgrades

ok