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# generals
Slackbot
09/28/2022, 7:04 AMThis message was deleted.
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Ashu
09/28/2022, 7:08 AM
@Prashant Shahi Can you look into this?
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Prashant Shahi
09/28/2022, 8:45 AM@Charbel Boutros could you please share complete logs?
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Charbel Boutros
09/28/2022, 11:37 AMyes sure
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Prashant Shahi
09/29/2022, 1:37 AM@Charbel Boutros I think this usually happens if clickhouse files don't exist or have different permission.
Prashant Shahi
09/29/2022, 1:37 AM@Srikanth Chekuri @Ankit Nayan any insights on this?
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Srikanth Chekuri
09/29/2022, 5:14 AM@Charbel Boutros are you running on Windows? Please see https://github.com/SigNoz/signoz/issues/1418
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Charbel Boutros
09/29/2022, 7:13 AMhello yes, windows host and docket linux container
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Srikanth Chekuri
09/29/2022, 7:15 AMWe don’t officially support Windows. There could be number of issues that are yet to be fixed for it work on Windows smoothly. We recommend running setup on *nix machines.
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Charbel Boutros
09/29/2022, 8:40 AMyes I see. But we'll be hosting on AKS Azure
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