Hi Team, Shubham here from team verantos. We have ...
# signoz-cloud
s
Hi Team, Shubham here from team verantos. We have just stared with signoz free tier and we need some help with tracing of socket.io connection. One of our service is using socket connection but we are enable to trace the service beyond the socket send and receive . there are few operations running when we send the data through socket but we are unable to trace those operations . here is the screenshot for ref.
n
Hey @Shubham Chavan, Thanks for reporting the issue. Are you doing auto-instrumentation or manual instrumentation?
Also If you're using self-hosted signoz then I would request you to please ask queries in #C01HWQ1R0BC channel
s
@Nagesh Bansal we are using cloud and yes we are using auto instrumentation
c
@Shubham Chavan can you share which docs did you follow ?
s
@Chitransh Gupta this is the Doc i followed :https://signoz.io/docs/instrumentation/opentelemetry-fastapi/ our services are python based and the doc you shared is for node
c
Looks like Otel doesn't have a package for python based socket-io - https://github.com/pydantic/logfire/issues/819 @Srikanth Chekuri any workaround for this ?
s
@Chitransh Gupta I’m a bit skeptical about finding a workaround for this. We might need to make some changes to our backend services to get it working. I'll work on it this week and will definitely update the channel if I find a solution.
c
Great!