Guys, im trying add my credit card but I click and...
# signoz-cloudp
Pablo Papalardo
11/20/2024, 3:48 PMGuys, im trying add my credit card but I click and not redirecting
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Srikanth Chekuri
11/20/2024, 3:49 PMHi @Pablo Papalardo, do you see any errors in browser console?
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Pablo Papalardo
11/20/2024, 3:50 PMNo
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Srikanth Chekuri
11/20/2024, 3:50 PMLet us check.
Srikanth Chekuri
11/20/2024, 3:57 PMCan you try again?
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Pablo Papalardo
11/20/2024, 3:57 PMJust moment
Pablo Papalardo
11/20/2024, 3:58 PMnot yet, same problem.
Im trying from https://many-bunny.us.signoz.cloud/support
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Srikanth Chekuri
11/20/2024, 3:59 PMOk, I see. It is broken if you trigger from launch chat but works if you use intercom icon.
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Pablo Papalardo
11/20/2024, 4:03 PMwhere intercom icon?
Pablo Papalardo
11/20/2024, 4:04 PMwhatever, I have a question: only show "Ingestions Settings" item menu after paying?
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Srikanth Chekuri
11/20/2024, 4:42 PMThe ingestion settings should show up without paying. There is a bug. I shared it with the team and they are looking into it.
Srikanth Chekuri
11/20/2024, 5:17 PMIf the issue persists, can you please logout and login again?
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Pablo Papalardo
11/20/2024, 5:19 PMYes, works. Show de infos. Thanks
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