SigNoz is an open-source APM. It helps developers monitor their applications & troubleshoot problems, an open-source alternative to DataDog, NewRelic, etc.

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Hi team, i saw a question on <http://community-chart.signoz.io|community-chart.signoz.io> . Here is the url : <https://community-chat.signoz.io/t/22791968/hi-channel-clap-i-am-experiencing-an-issue-with-log-ingestio#49c33011-4592-4ba3-9ebf-01ce49020fb6>

I am facing the same issue. Can someone help ?

Found the github issue for this.
<https://github.com/SigNoz/signoz/issues/3684>
However, as the solution worked for OP by changing the library to `opentelemetry/exporter-trace-otlp-http` i am using the same but not able to digest the logs. However the custom span i have created is visible in signoz ui, but not the message related to that span.

dependencies:
"@opentelemetry/api": "^1.9.0",
        "@opentelemetry/context-zone": "^1.26.0",
        "@opentelemetry/exporter-trace-otlp-http": "^0.53.0",
        "@opentelemetry/resources": "^1.26.0",
        "@opentelemetry/sdk-trace-base": "^1.26.0",
        "@opentelemetry/sdk-trace-web": "^1.26.0",

Also found this on opentelemetry docs:
<https://opentelemetry.io/docs/specs/otlp/#partial-success>