Hi, We want some help explaining the managing of alert emails and specifically why it is a delay of approximately 4-5 minutes between the graph shows the status and we got the email. In the below case the graph was updated correct at 9.45. But we didn´t receive the alert email until 9.49. Has it something to do with the settings for the alert according to setting "...during the last 5 min"? Could someone please explain how the system works and the flow for this "alert email process"? Thanks in advance. The alert has the settings in picture 2. Our version of Signoz in picture 3.

@Srikanth Chekuri might have insights on this

@Srikanth Chekuri Can you help us further in above question?

There is an explicit delay of 2 minutes to not fire false alerts, which you can control using

RULES_EVAL_DELAY

to a much lower value (or even 0s if you desire) https://github.com/SigNoz/signoz/blob/develop/pkg/query-service/constants/constants.go#L160. In the worst case, it could be a maximum of 3 minutes. The rest is about the notification delivery system.