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# support
s
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s
What does the full error response say?
🙌 1
m
Request failed with status code 500
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{
  "status": "error",
  "data": {
    "A": "code: 47, message: Missing columns: 'temporality' while processing query: 'SELECT JSONExtractString(labels, 'db_system') AS db_system, fingerprint FROM signoz_metrics.time_series_v2 WHERE (metric_name = 'signoz_db_latency_count') AND (temporality IN ['Cumulative', 'Unspecified']) AND (JSONExtractString(labels, 'service_name') IN ['portalapi-dev'])', required columns: 'fingerprint' 'temporality' 'metric_name' 'labels', maybe you meant: ['fingerprint','metric_name','labels']"
  },
  "errorType": "bad_data",
  "error": "error in builder queries"
}
s
This means the migrations were incomplete. Are you running docker / k8s deployment?
m
yes, k8s deployment
but all the pods are running fine
@Srikanth Chekuri, please find pod status
s
There must be a migrator job which either exited successfully or failed. Please share it's logs.
m
there is no job deployed, when i do helm upgrade -i my-release -n platform charts/signoz
s
It must have been completed. Please check. The job contains the necessary migrations. The error you are seeing happens when the migrations didn't run properly
m
iam trying to run kubectl get jobs -n platform , but its not showing
s
What version of charts are you using?
m
version: 0.14.3 appVersion: "0.18.3"
s
That's too old. I won't be able to help wit that. Please upgrade to latest version.
m
ok..i will update
s
So many things have changed since then so it becomes really difficult to assist with such old version.
m
Hi @Srikanth Chekuri, after updating the versionn, iam able to get the traces properly
thank you for your support @Srikanth Chekuri
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