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#general
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# general
r

Ragul

12/04/2023, 8:18 AM
Hi team, I am attempting to install Signoz using a Helm chart on Kubernetes. I followed the steps provided in this document https://signoz.io/docs/install/kubernetes/others/#install-signoz-on-kubernetes-with-helm However, after running the Helm install command, several pods failed to come up. Here is the status of the pods: my-release-clickhouse-operator-5bdff9845f-sl6dg 2/2 Running 0 42m my-release-k8s-infra-otel-agent-95f59 1/1 Running 0 42m my-release-k8s-infra-otel-agent-bqp9n 1/1 Running 0 42m my-release-k8s-infra-otel-agent-nwkvk 1/1 Running 0 42m my-release-k8s-infra-otel-deployment-86445489d5-t4jw4 1/1 Running 0 42m my-release-signoz-alertmanager-0 0/1 Init:0/1 0 42m my-release-signoz-frontend-9656d49f-f5dc9 0/1 Init:0/1 0 42m my-release-signoz-otel-collector-5875bcf679-nldfd 0/1 CrashLoopBackOff 13 (2m56s ago) 42m my-release-signoz-otel-collector-metrics-b76588446-6vt7w 1/1 Running 0 42m my-release-signoz-query-service-0 0/1 Init:0/1 0 42m my-release-signoz-schema-migrator-wp8l8 0/1 Init:0/1 0 42m my-release-zookeeper-0 0/1 Pending 0 42m The issue is that my-release-signoz-schema-migrator is attempting to reach my-release-clickhouse:8123, but it is failing because there is no host found with that name. seems that no service named my-release-clickhouse is created by Helm during the installation process. The DEBUG message from helm install command client.go740 [debug] Add/Modify event for my-release-signoz-schema-migrator: MODIFIED client.go779 [debug] my-release-signoz-schema-migrator: Jobs active: 1, jobs failed: 0, jobs succeeded: 0 Error: INSTALLATION FAILED: failed post-install: 1 error occurred: * timed out waiting for the condition helm.go84 [debug] failed post-install: 1 error occurred: * timed out waiting for the condition INSTALLATION FAILED main.newInstallCmd.func2 helm.sh/helm/v3/cmd/helm/install.go:154 github.com/spf13/cobra.(*Command).execute github.com/spf13/cobra@v1.7.0/command.go:940 github.com/spf13/cobra.(*Command).ExecuteC github.com/spf13/cobra@v1.7.0/command.go:1068 github.com/spf13/cobra.(*Command).Execute github.com/spf13/cobra@v1.7.0/command.go:992 main.main helm.sh/helm/v3/cmd/helm/helm.go:83 runtime.main runtime/proc.go:250 runtime.goexit runtime/asm_amd64.s:1598
u

周元元

12/04/2023, 2:11 PM
Error message include “The issue is that my-release-signoz-schema-migrator is attempting to reach my-release-clickhouse:8123, but it is failing because there is no host found with that name.” ======= Try to check your clickhouse.
r

Ragul

12/07/2023, 4:41 AM
But Clickhouse-operator pod is running
should we need external clickhouse setup for helm-signoz install ?