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# support

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11/27/2023, 7:29 AM

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Leigh Finch

11/27/2023, 8:33 AM

你好叫我李飞扬。This looks like it might be firewall related. Can you confirm with a tcpdump? on the client and receiver?

nitya-signoz

11/28/2023, 4:49 AM

Try checking if

<http://xx.XX.XX.XXX:4317|xx.XX.XX.XXX:4317>

is reachable from where you are running this otel collector ?

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SigNoz is an open-source APM. It helps developers monitor their applications & troubleshoot problems, an open-source alternative to DataDog, NewRelic, etc.