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# support

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11/21/2023, 6:42 AM

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Saad Ansari

11/21/2023, 7:13 AM

@Kashyap Rajendra Kathrani ^

Saad Ansari

11/21/2023, 1:12 PM

@nitya-signoz @Chitransh Gupta @Vishal Sharma can you please help us on this issue.

Saad Ansari

11/21/2023, 1:13 PM

we also tried this : https://github.com/SigNoz/logs-benchmark/blob/0b2451e6108d8fa5fdd5808c4e174bd52b9d55d3/signoz/signoz-client/otel-collector-config.yaml , but no luck.

nitya-signoz

11/21/2023, 4:08 PM

Try replace it with this, https://github.com/SigNoz/signoz/commit/d165f727acebddb519d1c80e8ccae74642c843c9

Saad Ansari

11/21/2023, 4:59 PM

tried the above - but no luck @nitya-signoz

nitya-signoz

11/21/2023, 5:35 PM

Did you add the processor to the services ?

Copy code

service:
      pipelines:
        logs:
          receivers: [otlp, httplogreceiver/heroku, httplogreceiver/json]
          processors: [logstransform/internal, batch]
          exporters: [clickhouselogsexporter]

Saad Ansari

11/22/2023, 5:41 AM

after adding it to the services - its working now.

Saad Ansari

11/22/2023, 5:41 AM

thanks @nitya-signoz

🙌 1

Saad Ansari

11/22/2023, 5:42 AM

can you also point me to the docs where it says we should add it to the services ?

nitya-signoz

11/22/2023, 5:46 AM

https://opentelemetry.io/docs/collector/configuration/#pipelines but yeah we will need better docs.

✅ 1

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SigNoz is an open-source APM. It helps developers monitor their applications & troubleshoot problems, an open-source alternative to DataDog, NewRelic, etc.