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It’s available in the free version. Are the metrics being successfully scraped? You could confirm this by using the query builder. If the metric name shows up, it could be the query.

I don't see this metric in the query builder. I added the scrape config as below

configured my prometheus server ip in the targets section of receivers in my-release-signoz-otel-collector-metrics configmap

Did you mean the Prometheus endpoint, which exposes metrics, or the Prometheus server?

This is the prometheus server pod ip and port.

These are scrape jobs i.e this is like Prometheus server scraping form the endpoint.