signoz-community #support

Hi Team, I'm having issue with sending logs from logstash to signoz. I followed this guide: https://signoz.io/docs/userguide/logstash_to_signoz/ but in signoz dashboard there's still no logs at all.

Bhavesh Patel

10/10/2022, 6:49 AM

Hi Team, I have tried to configure Signoz Alert Channel as google chat spaces webhook with below parameter. But, it has giving below error. Can you help me on the same? Channel Name: Test Channel Type: Webhook Webhook URL: https://chat.googleapis.com/v1/spaces/{SPACE_ID}/messages?key={Authkey}&token={Authtoken} Error: Failed to send a test message to this channel, please confirm that the parameters are set correctly CC: @Prakshal Shah

Bhavesh Patel

10/10/2022, 11:59 AM

Have you got any chance to see this issue?

Vishal Goel

10/10/2022, 12:16 PM

I am not getting data of apm in signoz, getting this error. [ERROR] [init.py:156- export()] opentelemetry.exporter.otlp.proto.http.trace_exporter: Failed to export batch code: 405, reason: <html> i open 4317 and 4318 port but still not allowed. can someone help into this

Vishal Goel

10/11/2022, 5:28 AM

how i can send data in APM if my python application is using python version below 3.7

Vishal Goel

10/11/2022, 7:50 AM

my user is not working with https but its working on http. when i created user, i am using http but later on i redirected it to https but its only working with http

Kasim Ali

10/11/2022, 8:10 AM

How to get logs in signoz using fastapi python?

nitya-signoz

10/11/2022, 10:42 AM

These are your docker container logs which are automatically collected, you can disable by following this guide https://signoz.io/docs/userguide/collect_docker_logs/#disable-automatic-container-log-collection

Allan Li

10/11/2022, 5:01 PM

Hello! I just wanted to ask a questions regarding instrumentation for Apollo GraphQL. How would we get the .execute traces to display the SQL query string or any specific information regarding the GraphQL query that was made? Thanks ahead of time!

Vishal Goel

10/12/2022, 6:51 AM

Doest it support java version 7?

Kasim Ali

10/12/2022, 9:51 AM

I am using manual and auto instrumentation for my fastapi python application, so when i have to instrumented and write code for app (1) before creating client / before creating gateway (2) after creating gateway

Devops Netapp

10/13/2022, 2:26 PM

Hi, After running helm install on AKS I get the following services:

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NAME                                      PORT(S)
chi-my-release-clickhouse-cluster-0-0     8123/TCP,9000/TCP,9009/TCP
my-release-clickhouse                     8123/TCP,9000/TCP
my-release-clickhouse-operator-metrics    8888/TCP
my-release-k8s-infra-otel-agent           13133/TCP,8888/TCP,4317/TCP,4318/TCP
my-release-k8s-infra-otel-deployment      13133/TCP,8888/TCP,4317/TCP,4318/TCP
my-release-signoz-alertmanager            9093/TCP
my-release-signoz-alertmanager-headless   9093/TCP
my-release-signoz-frontend                3301/TCP
my-release-signoz-otel-collector          14250/TCP,14268/TCP,8888/TCP,4317/TCP,4318/TCP
my-release-signoz-otel-collector-metrics  13133/TCP
my-release-signoz-query-service           8080/TCP,8085/TCP
my-release-zookeeper                      2181/TCP,2888/TCP,3888/TCP
my-release-zookeeper-headless             2181/TCP,2888/TCP,3888/TCP

Is this the correct configuration for sending the traces:

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otelcolConfig: {
        url: '<http://my-release-signoz-otel-collector.platform.svc.cluster.local:4318/v1/traces>', // URL of opentelemetry collector
      },

When I enable traces to console I’m able to see the output but when configuring it to send to my-release-signoz-otel-collector service on port 4318 I get no results.

Allan Li

10/13/2022, 3:26 PM

Hello, is there a way to visualize and query traces by ranking them based on their GraphQL name?

Mark Raynsford

10/14/2022, 6:15 PM

hello! i wiped my installation from last week, cloned commit

5eed384ffe05fd734bbbd8ae80b921106c505149

(the current

main

) and ran the usual

docker-compose -f docker/clickhouse-setup/docker-compose.yaml up -d

command to set up a fresh signoz. for whatever reason, i'm now unable to get into the UI (there are no existing accounts, i'm trying to create a new account):

signoz.mkv

Mark Raynsford

10/14/2022, 6:15 PM

don't worry about the silly password and fake email address, this is just for local testing on my dev machine. these steps worked fine a couple of weeks ago...

Alexei Zenin

10/14/2022, 8:25 PM

Just wanted to flag that if you misconfigure the URL for clickhouse in the collector you get this error:

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panic: runtime error: invalid memory address or nil pointer dereference [signal SIGSEGV: segmentation violation code=0x1 addr=0x28 pc=0x343dd12] goroutine 87 [running]: <http://github.com/SigNoz/signoz-otel-collector/exporter/clickhousemetricsexporter.(*PrwExporter).export.func1()|github.com/SigNoz/signoz-otel-collector/exporter/clickhousemetricsexporter.(*PrwExporter).export.func1()> /src/exporter/clickhousemetricsexporter/exporter.go:280 +0xf2 created by <http://github.com/SigNoz/signoz-otel-collector/exporter/clickhousemetricsexporter.(*PrwExporter).export|github.com/SigNoz/signoz-otel-collector/exporter/clickhousemetricsexporter.(*PrwExporter).export> /src/exporter/clickhousemetricsexporter/exporter.go:276 +0x256

Upesh Jindal

10/15/2022, 3:04 AM

Hi, Is the following a known issue: "opentelemetry.sdk.metrics._internal.instrument", "funcName": "callback", "lineno": 139, "message": "Callback failed for instrument system.swap.utilization.", "exc_info": "Traceback (most recent call last):\n File \"/usr/local/lib/python3.10/site-packages/opentelemetry/sdk/metrics/_internal/instrument.py\", line 132, in callback\n for api_measurement in callback(callback_options):\n File \"/usr/local/lib/python3.10/site-packages/opentelemetry/instrumentation/system_metrics/__init__.py\", line 423, in _get_system_swap_utilization\n getattr(system_swap, metric) / system_swap.total,\nZeroDivisionError: division by zero

Ashish

10/17/2022, 11:37 AM

Hi <!channel> I am facing issue in configuring my DB monitoring, can anyone help me regarding this issue ?

Ashish

10/17/2022, 12:52 PM

Hi <!channel> Does anyone know how to check if my mongodb exporter is able to communicate with signoz

Akhilesh Bussa

10/17/2022, 1:05 PM

Hi Team, I have setup signoz in AWS using docker. I have configured the OTel in my django application, although I can see OTel logs, I cant see the same on signoz dashboard. I have also tried troubleshooting endpoint and it was successful, but there are no traces/data on the dashboard (Screenshots for reference) What am I missing here?

Akhilesh Bussa

10/17/2022, 4:20 PM

Hi team, I was trying to setup with Django + uWSGI with this command and the postfork decorator as mentioned in the example provided:

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OTEL_RESOURCE_ATTRIBUTES=service.name=hancock_staging OTEL_EXPORTER_OTLP_ENDPOINT="<http://MySignozIP:4318>"  opentelemetry-instrument --traces_exporter otlp_proto_http /home/hancock/env/bin/uwsgi --ini /home/hancock/config/api_uwsgi.ini

But I get this error:

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File "/home/hancock/env/lib64/python3.7/site-packages/uwsgidecorators.py", line 10, in <module>
    import uwsgi
ModuleNotFoundError: No module named 'uwsgi'

Can someone help me?

Bhavesh Patel

10/18/2022, 3:56 AM

Hi Team, I want to scale the Signoz infrastructure for handle the heavy load. Can you help us with the same?

Bhavesh Patel

10/18/2022, 6:14 AM

Also, which database we are using for storing data in signoz?

Kasim Ali

10/18/2022, 8:17 AM

currently i am trying to integrate signoz with my django app it can work properly but i have one issu with that i can get traces but receive traces are independently not with child and parent graph.

Daniel Nordberg

10/18/2022, 12:09 PM

Am following the tutorial to get Django instrumentation running, I installed dependencies, ran

opentelemetry-bootstrap --action=install

, then started the server like so

OTEL_RESOURCE_ATTRIBUTES=service.name=django_app OTEL_EXPORTER_OTLP_ENDPOINT="<http://localhost:4318>"  opentelemetry-instrument --traces_exporter otlp_proto_http python manage.py runserver --noreload

, however I can't reach http://localhost:4318

Daniel Nordberg

10/18/2022, 12:10 PM

On another note, do I have to run the docker stack on the same network

Łukasz Herman

10/18/2022, 12:16 PM

Hi, can you help me with configuring fluentD to send correct data? Currently I'm working on two cases: • IIS Logs • Log4Net application logs With IIS I have almost everything as I would like to. The only problem I see that I would like to store some fields as numeric/int and IP address. Currently all is stored as a string. With Log4Net I need to build grok parsing and I'm lost with it... In Log4Net we are using configuration: %d [%t][%P{vRequestId}]*[%P{vSqlServer}]*[%P{vUserName}][%P{vInstance}] %-5p %c - %m%n vRootUrl:%P{vRootUrl} %n vRequestUrl:%P{vRequestUrl} %n Body:%P{vLogExtension}%n And I have no idea how to build grok filter for it.